Frequently Asked Questions

Q: What types of products do you offer?
A: The main products we carry and install are fixed awnings, retractable awnings and exterior window shades. Our owner, Leila Jacobsen, personally chooses the highest quality products available on the market.

Q: Which do I need, an awning or a window shade?
A: If you have a deck, we recommend installing a retractable awning because it will provide shade for both your deck and house. However, if you’re just trying to add some shade to your home so your interior furniture doesn’t get bleached, a window shade might be a better choice—it’s less expensive and will better withstand the weather.

Q: How soon can you install my awning after I purchase it?
A: After we conduct an onsite visit and determine the right products for your specific situation, we’ll send you a proposal and make an appointment to return for the installation. Generally, it takes about 30 days to go from a signed proposal to installation.

Q: Can you help me pick a color for my window shades?
A: Certainly. There are many factors that go into choosing the right color, and we can guide you through that process. For example, if you have a particularly dark room, we might recommend a light color to improve the lighting. Also, exterior considerations like the close proximity of messy trees can influence color choice.

Q: Will my shades withstand the weather?
A: Yes, our exterior shades are heavy-duty. The mesh we use to manufacture them is top quality, so it won’t stretch and warp with temperature fluctuations.

Q: Can you help me set up a system of remote controlled window shades?
A: Yes, we can set up a system that allows you to operate up to 16 window shades with the touch of a button, either individually or altogether.